Every policy is different, but psychological testing is typically not covered through insurance plans. If you have a PPO Policy, we can provide a Superbill for you to submit to your insurance for possible reimbursement.

We have providers who offer both in-person and telehealth services, but not all providers have both options. When you fill out our new client inquiry form you can indicate which you prefer and we will connect you with providers based on your preference.

First, thank you for giving us a chance to guide your first experience on your mental health journey. We understand how much courage it took to get to this point, so our goal is to make this process seamless.

The first thing you need to do is provide us some information about yourself so that we can help you find a treatment provider that aligns with your needs. You can do so by calling us directly at (714) 898-0362, or filling in this New Inquiry Client Form. Once we have all of the necessary information, we will contact you with a short list of providers whom we believe you will have success in treatment with.

This is a personal choice, but a good topic to process in sessions with your therapist. If still unsure, it is acceptable to schedule a psychiatric medication evaluation with a medication provider simply to ask questions.

While the goal of therapy is to help you feel better, you will also feel uncomfortable at times, especially when being challenged to change. However, you should also pay attention to your instincts and either raise your concerns with your therapist or request to stop therapy if you experience the following:

• Feel negatively judged or criticized
• Consistently feel worst after sessions
• Feel physically or emotionally unsafe during sessions
• Feel lost or confused during sessions
• Unable to be honest or open
• Been in therapy for several months and don’t find it helpful

While we do our best to match our clients to the right therapists, not all of our matches will be a good fit. Many factors can affect who we refer you to including your insurance plan, therapist availability and what you tell us about your struggles.

In such a case, don’t be discouraged because all therapists are different, and it may take a couple of tries before you find the therapist for you.

Should you be unsatisfied with the providers you’ve tried, you may contact the office to request additional referrals, at which point we will work with you to discuss more options.

You have the option to see any of our providers who have availability, but they may or may not accept your insurance.

If you’re interested in working with somebody specific, you have the option to pay out-of-pocket for their services**, or request for staff to verify your benefits to determine whether that provider accepts your insurance.

If you have an HMO plan, only providers credentialed with your plan can be seen unless you pay out-of-pocket.

If you have a PPO plan, you will need to pay for services upfront and claim reimbursement from your insurance via Superbill.

Click here for more information about the seeing providers that are not part of your health plan network.

**All providers set their own Cash fees. You may inquire about their fees by contacting the office.

Our company has contracts with many of the major insurance companies. Prior to connecting you with a treatment provider, we will verify your health-plan benefits on our end to make sure we refer you to somebody within your insurance network, if that’s what you prefer.